Credits

Each transaction uses 1 credit when you start it.

Closima uses credits. Your balance is at the top of the sidebar (the coins icon on your phone).

When a credit is used

• Each transaction uses 1 credit when you start it, whether it's a listing or a deal under contract.
• A credit covers the complete transaction.
• If a transaction is canceled within 14 days, its credit goes back to your balance. Credits are returned to your balance, not refunded as money.
• Everything on a transaction is included: reading contracts, drafted emails and the agent portal.

New accounts start with 3 credits.

E-signature requests

Each time you send something for signature counts as one signature request, however many people sign it.

1 credit = 1 transaction or 10 signature requests.

Each transaction includes 10 free signature requests. If you need more, or want to send something that isn't part of a transaction, 1 credit covers 10 signature requests.

Before you send, the signature window tells you how the request is covered: included with the transaction, from your extra requests, or "1 credit adds 10 more". A credit is only used for requests when you click Use 1 credit and send. Your extra requests left show in the Credits window.

Running out

Work never stops. A contract that arrives by email still becomes a transaction, marked as waiting for a credit, and it's charged as soon as you add credits. Opening New transaction with no credits asks you to add some first. Sending for signature with nothing left offers Add credits, then sends.

Adding credits

Click your balance and choose a pack. Adding credits is free during early access; the prices shown are what they'll cost later.